Customer Support

Telephone Number: 03-5769-7300

Fax: 03-5769-7301

Email address: [email protected]

Corporate office: Tennoz Central Tower 16F, 2-2-24, Higashi-Shinagawa, Shinagawa-ku, Tokyo 140-0002

DB Schenker Tracking Number Format

The tracking number for a DB Schenker package, often referred to as a Tracking ID or Reference No., is commonly an assortment of 8, 9, 10, 11, or 12 alphanumeric symbols. However, this can vary, and other formats may exist. When you pick up your parcel, the company will provide you with a receipt with the tracking number printed on it.

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Products and Services

DB Schenker caters to a wide array of customer needs on a global scale.

Below are some of their service categories:

Land Transport

The company boasts an expansive land transport network with 430 branches dedicated to surface transport throughout Europe. Their diverse and top-tier options for ground shipping provide the necessary coverage to outpace competitors. They offer effective transportation solutions via road, rail, or a combination of both, ensuring timely and secure delivery of your cargo.

Air Fright

DB Schenker's air freight capabilities offer comprehensive solutions to all air cargo needs. They are capable of delivering goods to any part of the globe with an air cargo network that includes 700 stations in 130 countries. Their team consistently accomplishes over a million tons of air freight deliveries annually, serving over 700,000 customers.

Ocean Freight

With the capability to dispatch more than 5,500 containers daily across the globe, DB Schenker's ocean freight department is a premier option for your ocean freight needs. Their services cater to over 700,000 clients in 130 countries, facilitating their international connections.

Contract Logistics

The company provides contract logistics solutions that enhance the supply chain management process across various industries. They cover all aspects of the supply chain with a global network of more than 765 facilities spanning 60 countries, providing nearly 8.79 million square meters of storage space.

DB Schenker Japan

Schenker-Seino is always ready to offer assistance or address problems. They have a presence in ten locations throughout Japan, covering all major airports and ports, and operate nine warehouses nationwide.

They also have access to Seino Transportation's expansive network, comprising 660 terminals, positioning it among the leading domestic transportation companies in Japan.

About DB Schenker Logistics

DB Schenker, a logistics company rooted in Germany, was initially launched by Gottfried Schenker in 1872 as Schenker & Co. He began with integrated rail shipments from Paris to Vienna. Deutsche Bahn formally introduced this logistics firm in 2002, offering a multitude of delivery alternatives like air, sea, land, and contract logistics. The company continually expands its services to compete and thrive in the market. Today, DB Schenker operates in more than 140 countries, with approximately 2,000 locations.

The corporation employs around 72,000 individuals in different departments across Germany. They have specialized departments such as IT and management teams to offer the most advanced online logistical services. The company's headquarters is located in Essen, Germany. DB Schenker is committed to delivering transportation and logistics services to customers worldwide, although it no longer operates in the rail freight sector.

How can I track my DB Schenker order?

  1. You can track your order via DB Schenker official website.
  2. You can track your order by putting your tracking number into our above tracking tool as well.

How long does it take for DB Schenker Logistics to deliver?

Normally, they deliver your goods and consignments in 2 to 5 working days. For long-distance deliveries, it may take longer.

Does DB Schenker Logistics deliver on Sunday, or holiday?

Delivery can be on any day other than Sunday, or holiday.